Returns and Exchanges
Please inspect your purchases. In the event that you discover any defect in manufacture, please contact us within 7 working days via Chat, Email sales@oneoffice.com.my. We will arrange for a return and exchange accordingly.
We do not accept returns for items which are in good condition but found to be unsuitable after delivery or self-collection. Customer must make sure that the overall dimensions and the style of the products ordered are suitable for the intended purpose.
Refunds
As we do not provide refunds, please check the details on your order confirmation before proceeding to payment.
Please seek clarification with us if anything is unclear. We are available via online Chat, Email sales@oneoffice.com.my or Company phone line 011 – 1076 8701
Cancellations
To ship in a timely manner, we start producing your order right after we receive it. So once your order is placed, we do not accept any cancellation and all monies paid will be forfeited in the event of a cancellation.
If you received the wrong product, please contact us immediately via online Chat, Email sales@oneoffice.com.my or Company phone line 011 – 1076 8701. We will arrange accordingly.
