Our estimated delivery lead times within Malaysia will depend on product status.
For Items On-Stock : 3-10 Business Days
For Items for Fabrication : 10-21 Business Days
Business days are counted from Mondays to Saturday (excluding Holidays)
Please note that the above lead-times are strictly for reference and are subject to product availability.
Yes, we do have a showroom. Besides that, we are happy to conduct a video walkthrough of our showroom to answer any questions about our products.
Our showroom address:
Waze: One Office Solution (Anggun City) 121-2, Jalan Anggun City 1, Pusat Komersial Anggun City, Taman Anggun, 48000 Rawang, Selangor.
Operation hours:
Weekdays : 10.30am to 6.00pm
Saturday & Sunday : 10.30am to 4.00pm
Yes, in most cases. We just require an idea and/or concept of what you are looking to achieve in your space. Call us and we will conduct consolation service for you.
We offer space planning service, as well as full quote service, allowing you to visualise with design options and able to plan your installation for optimal efficiency
Yes, we do. You may email us with your detailed drawings and specifications of the products. The drawings will be assessed by our technical and pricing team. In the case, if you do not have a technical drawing, please call us (011 – 1076 8701) so we can assist you in designing the product that you need.
Call our representatives at 011 – 1076 8701 or email at sales@oneoffice.com.my for volume purchase pricing.
We want you to feel comfortable placing your order. You can use our secure online ordering system or simply call us during regular business hours. You are also welcome to mail your order to us.
You can make payment by:
Online Banking/ Bank Transfer
Bank : Maybank
Account Name : One Office Solution
Account number : 5140 6660 0832
Bank in cheque (delivery lead time subject to the date of float clearance from bank)
You can make payment by credit card or debit card during checkout.
Operation hours:
Weekdays: 10.30am to 6.00pm
Saturday & Sunday : 10.30am to 4.00pm
Due to varying screen resolutions, when colours are shown online there could be a slight difference in the colour of the actual ordered item. If you are unsure about any colours please call or email for further assistance, or you may pay a visit to our showroom for product verification.
Yes, One Office takes pride in providing high-quality office furniture and all our products come with a 3-year warranty against manufacturing defects. The warranty does not cover misuse, normal wear and tear, defects caused by exposure to sunlight, failure to provide proper care and maintenance, scratching or chipping of paint or timber finishes, staining, discolouration, corrosion or damage caused by contact with unsuitable chemicals or materials, or damage to upholstery and frames due to obvious vandalism such as cuts or graffiti.
We do not provide on-site disposal services to ensure smooth and punctual delivery of item(s) to the next location by our team. We would greatly appreciate if you could inform our logistics department in advance if disposal services are needed and charges may apply. Alternatively, you may also contact your building management department for furniture disposal.
The customer is required to apply for an entry permit and place any deposit to the building management for moving goods into their premises. One Office reserves the right to reschedule the delivery; subject to availability of the next delivery slot.
For more details about our product delivery, or if you have any further queries, please give us a call at 011 – 1076 8701 or drop us an email at sales@oneoffice.com.my
